Privacy Policy

You and protection of your data are important to us!

STILL Polska sp. z o.o. is delighted that you have visited our website and that you are interested in our company and products. We value your privacy and are serious about protecting your personal data. Therefore, we expect you to cooperate with us when visiting our website.

Observation of regulations related to privacy and safety of personal data is an obvious necessity to us. Our employees and representatives are obliged to follow legal requirements resulting from the personal data protection regulations.

The basis of the European personal data protection law can be found in particular in the Regulation of the European Parliament and of the Council (EU) of 27 April 2016 on the protection of individuals in regard to the processing of personal data and on the free movement of such data and repealing of Directive 95/46/EC (hereinafter referred to as: GDPR) and the new Act on personal data protection of 10 May 2018. 

In further parts we will inform you in detail and clearly about the type, scope and purpose of processing of personal data in our Internet platform and websites associated with it. Moreover, through this Privacy Policy, we would like to inform you about your rights.

Personal Data Controller

The Personal Data Controller responsible for collection, processing and use of your personal data pursuant to GDPR, other regulations related to protection of personal data applicable in the member states of the European Union and other regulations regarding data protection of legal nature, is:

STILL Polska Sp. z o.o.
st. Składowa 6
62-023 Żerniki/Gądki

Tel: +48 61 66 86 100
Fax: +48 61 66 86 189

Contact person for issues related to personal data protection

Transparency is very important to us. If you have any questions regarding use of your personal data in relation to information, rectification, blocking or deletion of data or withdrawal of given consents or suggestions and complaints, you may directly contact the personal data inspector of our group. You may pursue the aforementioned rights free of charge.

Data protection inspector

Collection of generally available data and information

Every time you visit our website, a series of generally available data and information is automatically sent via the browser used in the end device to the server of our website/application and is temporarily stored in a so-called log. Such data are not stored together with other personal data of the user.

Without any activity on your side, the following information may be collected and stored until their automatic deletion:

  • the IP address of your device used to establish connection with the Internet;
  • date and time of access to the website;
  • website/application, from which you have gained access (URL of the referring website);
  • type of the browser and its version you use;
  • the PC’s operating system with access to the Internet;
  • name of the Internet services provider;
  • subpages that are activated in our website by your access system;
  • files downloaded from our website (e.g., PDF or Word documents)

The legal basis for processing of IP address is Art., section 1 (f) of GDPR. Our legitimate interest results from the following purposes of collection of data. Therefore, when using the generally available data and information, STILL Polska sp. z o.o. does not draw any direct conclusions about your identity. The IP address of your end device and other data mentioned above are necessary to:

  • learn the behaviour of the website user and assess it statistically;
  • correctly present the content in our website;
  • optimise the content of our website and its advertisement;
  • ensure long-term reliability of our IT systems and techniques of operation of our website;
  • provide the public prosecution service with information necessary to prosecute perpetrators in case of a cyberattack.

Data are automatically deleted when they are no longer necessary for the purposes for which they were collected. In case of processing of data in order to share the website, this takes place after completion of a given session. If data are saved in the log files, they are automatically deleted within 7 days at the latest.

Handling of personal data

Use of the website of STILL Polska sp. z o.o. is essentially possible without the use of any personal data. However, if you want to use the services of our website, it may require processing of your personal data.

Personal data are always processed in accordance with GDPR, the Act on personal data protection and the Act on providing services via electronic means. This means that the user data are processes only when it is legally allowed, e.g., when processing of data is required by the law, the user gave his or her consent or the basis for processing is our legitimate interest within the meaning of Art. section 1(b) of GDPR.

Personal data are any information that are clearly used to establish your identity. They cover information such as: name, postal or e-mail address, phone number, location, (Internet) identifier or other features that single out your physical, physiological, generic, mental, economic, cultural or social identity.

We will collect your personal data, apart from access data, only if you voluntarily share them with us, e.g., as a part of a survey, contact request, newsletter registration or in order to register an account. Moreover, your personal data will be used only to the extent necessary and only for the purpose covered by your consent or the legal basis of the processing. To be able to use your personal data for any other purpose – in particular, for advertisement purposes – STILL Polska sp. z o.o. will always obtain your clear consent before collecting such data.

Products of STILL may be ordered in the STILL online shop. Processing of relevant personal data in this context is explained in the rules and regulations of the online shop.


Our newsletter allows you to obtain information regarding innovations and the newest offers of STILL and the situation in our industry.

If you enter your e-mail address in the address field, and then click “Register” button and confirm your registration using the link that will be sent to the address provided by you in our website (double consent procedure), then we will process and use your e-mail address to send you issues of the ordered newsletter. You register for the newsletter voluntarily, and the personal data will be treated as confidential. Then, the processing of data is carried out based on your clear consent within the meaning of Art. section 1(a) of GDPR and will be used only to send the STILL newsletter.

To send the newsletter, we use Flatrate NEWSLETTER and Getresponse Internet services to automatically send personalised e-mail messages. is a service of Indoblo Commerce Limited, Branch in Germany, Am Heidberg 1, 24226 Heikendorf. We have entered into an agreement on entrusting processing of personal data in accordance with GDPR with this provider, which stipulates that the provider is obliged to process data of users only in accordance with our instruction and the European Union’s personal data protection standard.

For more information on the privacy policy of ‘Flatrate NEWSLETTER,’ see and the terms and conditions available at

If you do not want to receive our newsletter anymore, you have the right to delete your address from the mailing list at any time. Just send an e-mail to the address: Moreover, you may delete your address from the mailing list via unsubscribe link included in each newsletter or from the settings panel in the account created by you. is a service owned by GetResponse spółka z ograniczoną odpowiedzialnością established in Gdańsk, Arkońska 6/A3 street, 80-387 Gdańsk, National Court Register no. (KRS) 0000187388, Tax ID no. (NIP) 9581468984. We have entered into an agreement on entrusting processing of personal data in accordance with GDPR with this provider, which stipulates that the provider is obliged to process data of users only in accordance with our instruction and the European Union’s personal data protection standard.

For more information, see the privacy policy of ‘’ at

When you contact our company – via our contact form or an e-mail message – your personal data, including contact data provided by you to allow servicing and processing of your inquiry, are processed in accordance with Art. section 1(b) of GDPR (actions aimed to enter into or execute an agreement).

Use of cookies

We want to know you better to be able to offer you the best service, and at the same time be able to better respect your requests in relation to our use of your personal data. For this reason, pursuant to Art. section 1(f) of GDPR, we use so called cookie files (our own and used by external websites) and similar technologies in our website. Cookies are small text files used by many websites worldwide.

Cookies are automatically created by the browser when you visit our website and are stored by our server on the hard drive of the end device (PC or mobile device). The files are not harmful for the end device and do not contain any viruses, trojans and other malicious software. A cookie file stores information which in each case cause connection with a specific end device used by the user. Our cookie files do not contain any personal data. Moreover, the cookie files stored by our servers may be read only by us, and not by websites of third parties.

To make using our platform more comfortable, we use so called session cookie files to recognise that you have already visited certain sites in our website. They are automatically deleted after you leave our website. To facilitate the use of our website, we also use temporary cookies, which are stored in the user’s device for a strictly specified time. When you visit our website again to use our services, we automatically recognise that you are a user of our website and the input data and settings you have made, so you do not have to enter them again.

Moreover, we use cookies for statistic registering of the manner of use of our website, for constant assessment and optimisation of our online services and to present information that are specially adapted to you. When you visit our website again, those cookies allow us to automatically recognise that you had already visited our website. Cookies are automatically deleted after a specific time. The majority of browsers is configured to automatically accept cookies. Further details and options of configurations of use of our technologies can be found in our rules related to cookies (Jump Services third parties’ content). Of course, you can browse our website without cookie files. If you do not want to use the advantages of cookies, you may completely turn off this function in your browser. However, this may restrict the functions of our website. Moreover, the period of storage of cookies depends on their purpose and is not the same for every type of cookies.

The following list includes additional information on disabling and settings of cookies in your browser:

Google Chrome:




STILL wykorzystuje następujące pliki cookie do określonych poniżej celów:

Cookie file nameProviderPurposeConsent categoryExpiration
1 year
wp-settings-1, wpsettings-time-1taniwidlaktaniwidlakTechnical1 year
wordpress_logged_in_xxxtaniwidlakeach page This cookie file does not identify your identity and is not associated with any other information about you we store.TechnicalSession
wordpress_sec_xxxtaniwidlakThis cookie file is used to store authentication data.TechnicalSesssion
__livechatLiveChatNecessary for chat-box function in the website.Marketing3 years
_livechat_has_visitedLiveChatNecessary for chat-box function in the website.MarketingLocalStorage, no expiration

Google Analytics

To ensure configuration adapted to your needs and constant optimisation of our websites, pursuant to Art. section 1(f) of GDPR (legitimate interest), we use Google Analytics — Internet analysis services provided by Google Inc. z 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter referred to as: Google. It creates pseudonymous user profiles and uses a specific form of cookie files. Information generated by cookies about the use of this website are normally sent to the Google server in USA and stored there. Google is certified in accordance with US Privacy Shield, which guarantees compliance with the European Union data protection standard.

Please note that Google Analytics is used only with IP anonymisation, ‘_anonymizeIp()’ activated in our websites. This means that the users’ IP addresses are truncated by Google within the territory of the European Union and other member states that are parties to the agreement on the European Economic Area in order to exclude direct personal referring. The full IP address is sent to Google server in USA and is truncated there only in special cases.

Google uses this information on our behalf to assess the use of our Internet platform by our users, prepare reports regarding activity on this platform and to provide us with additional services associated with the use of this platform and the Internet. Pseudonymous user profiles may be created based on the processed data.

Google Analytics is not connected with any other data of Google. If the user wants to prevent collection of data generated by cookie files and data related to his or her use of the website (including the user’s IP address) by Google and processing these data by Google, he or she may do it by downloading and installing an addition used to deactivate Google Analytics.138889 138890 The browser addition is available for the following browsers: Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera at the address:

As an alternative for the browser plug-in or browsers on mobile devices, you may use this Link, which prevents collection of data by Google Analytics on this website in the future. To do it, the browser must essentially allow storage of cookie files. If you regularly delete cookie files, you must click this link every time you visit the website.

For more information on the terms and conditions of use of the service and privacy, see:

Google Data Studio

Pursuant to Art. section 1(f) of GDPR (legitimate interest), we use an additional tool to manage data from Google Analytics — Google Data Studio (beta version) — in order visually create user-defined reports and interactive dynamic cockpits for our users.

For this purpose, we use data from Google Analytics; we do not use any other interfaces with data sources (such as Google AdWords, Attribution 360, BigQuery, Cloud SQL, MySQL, Google Sheets, YouTube Analytics etc.). This online tool does not require a local application and may be launched via Internet. You access it via a browser, and the data sources are directly connected using Google Data Studio.

Additional information on the use of Google Data Studio is available at:


Based on our legitimate interests, for the purposes of analysis, optimisation and economic exploitation of our online platform, pursuant to Art. 6 section 1(f) of GDPR, we — STILL Polska sp. z o.o. — integrate functions of YouTube website to display and play videos. Those functions are provided by YouTube, LLC 901 Cherry Ave.San Bruno, CA 94066 USA. YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

In this case, we use an extended data protection mode, which, according to information provided by the provider, does not activate any stored user data until the video is played. Only when an embedded YouTube video is played,

YouTube uses cookies to collect information about user behaviour. They are used to collect statistics regarding videos, improve user accessibility and prevent improper procedures. Any access to STILL website, regardless of whether the videos embedded there are played or not, a connection with Google “DoubleClick” network is established, which may activate further data processing procedures without impact by our company.

Additional information regarding the use of cookies can be found in the privacy policy of YouTube, available at:

Google Tag Manager

Based on our legitimate interests (within the meaning of, e.g., our interests for purposes of analysis, optimisation and economic exploitation of our online platform within the meaning of Art. 6 section 1(f) of GDPR), STILL website uses Google Tag Manager. This service allows to manage website tags via an interface. Google Tag Manager only implements tags. It does not use cookies and does not collect any personal data. Google Tag Manager also enables other tags that collect data in places where it is necessary. Google Tag Manager does not have access to these data. If it has been disabled at the domain or cookie files level, it is kept for all tracking tags, provided that they have been implemented using Google Tag Manager.

Detailed information regarding Google Tag Manager may be found at:

Full information regarding transparency, options and privacy policy may be bound in privacy centre:

Use of other active content

Active content, including JavaScript, ActiveX and other controls and script languages which include executive elements are integrated with our websites. For safety reasons, you may deactivate them at any time via browser configuration.

Transfer of data to third parties

STILL Polska Sp. z o.o. also provides services in cooperation with selected partners. They are subject to the same strict data protection legal regulations and are integrated with the privacy concept of STILL Polska Sp. z o.o. STILL Polska Sp. z o.o. may transfer your certain personal data associated with the use of the website to entities strictly associated within the capital group (concern), i.e., STILL GmbH established in Germany and KION Group A.G. established in Germany.

Transfer of data to third parties takes place only within the scope specified by legal regulations (in case of processing of data related to orders, e.g., online orders) and only within the scope described in the privacy policy. We transfer user data to third parties only when it is required, e.g., for contractual purposes, pursuant to Art. 6 section 1(b) of GDPR or on the basis of legitimate interests within the meaning of Art. 6 section 1(f) of GDPR for economic and efficient operation of our company.

Further information, such as voluntarily submitted declarations related to, e.g., main interest areas, are not transferred by STILL Polska sp. z o.o. to third parties. Personal data are transferred to institutions and state authorities only in the context of contractual or court obligations.

Recipients from outside the EU

Excluding the processing described in this privacy policy, we do not transfer your data to any recipients from outside the European Union or the European Economic Area.

Your rights as a data subject

In accordance with GDPR, provided that appropriate statutory requirements exist, additionally to the right to withdraw consent, you have the following rights:

  • the right to confirm processing of your personal data by a person responsible for processing and the right to obtain free-of-charge information on storage of data related to you or your pseudonym in writing or upon request in an electronic form in accordance with Art. 15 of GDPR;
  • the right to immediate rectification of any incorrect personal data related to the user or to supplement incomplete correct personal data — also using an update form — in accordance with Art. 16 of GDPR;
  • the right to immediate deletion (‘the right to be forgotten’) of your personal data stored by us, in accordance with Art. 17 of GDPR, provided that no statutory or contractual periods of storage or other statutory obligations or rights related to further storage have to be observed; if personal data are published by STILL Polska Sp. z o.o. and if our company is obliged, as an entity responsible in accordance with Art. 17 section 1 of GDPR, to delete personal data, STILL Polska Sp. z o.o. will take appropriate measures, including technical measures, taking into account available technologies and costs of implementations, to inform other persons responsible for processing of data and who process data that the data subject requested other persons responsible for processing of data to delete all references associated with his or her personal data and any copies or replicas of those personal data if processing is not required. The Personal Data Protection Inspector of STILL Polska Sp. z o.o. will take appropriate measures in individual cases. If statutory regulations prohibit their deletion, we will block your personal data to make them available only for the purposes of mandatory statutory regulations.
  • the right to restrict processing of data in accordance with Art. 18 of GDPR.
  • the right to transfer data in accordance with Art. 20 of GDPR; this allows you to receive your personal data, which a responsible person in our company obtained from you, in an organised, commonly used machine-readable format. Moreover, you have the right to transfer your personal data directly via our responsible person to another responsible party if this is technically feasible and does not impact the rights and freedoms of any other person.
  • the right to lodge a complaint with a supervisory body – the President of the Data Protection Office.

The right to object

If you want us to discontinue active use of your personal data for internal purposes of STILL Polska Sp. z o.o. in accordance with Art. 21 section 24 of GDPR, you have the right to object to such use and processing at any time. For this purpose, just send an appropriate e-mail to This right does not impact the special case of legally required blockage of data instead of deleting them pursuant to Art. 17-19 of GDPR.

Data safety

STILL Polska sp. z o.o. uses appropriate technical and organisational safety measures to provide the best protection for your personal data against their falsification, partial or complete loss and unauthorised access by third parties. Our safety measures are continually improved together with technological progress.

We do not only protect the operating environment, we also use, e.g., encryption procedures in our entire online platform. All data sent by you personally are transferred via a generally used and safe standard SSL (Secure Socket Layer) protocol to prevent improper use of data by third persons. SSL is a safe and proven standard which is also used in online banking. A safe SSL connection may be recognised by, e.g., a symbol of a locked padlock on the browser’s status bar and if the address line includes ‘https’ element.

Nevertheless, we note that transfer of data via Internet has certain inherent weak points in terms of protection (e.g., during communication via electronic mail), therefore, we may not guarantee absolute protection of data against third parties.

Restriction of rights

STILL Polska sp. z o.o. reserves the right to change or complement this privacy policy at any time, subject to provisions of the Data Protection Act. All innovations and changes will be published on our website. Therefore, new provisions regarding privacy protection become effective upon their publications. We advise you to regularly visit this website in order to display the most recent version.

Last update date: July 2021